during your visit
You'll be welcomed to the Boutique by our team, in a warm and welcoming space just a stone's throw from the workshop. Gathered around Myrtille and bearing the Brand's values, the boutique team (also available by videoconference) is made up of trained gemologists and jewelry enthusiasts who devote quality time and optimal attention to each visitor's sensibility, needs and desires. It's the same team that welcomes everyone by phone, e-mail and processes orders received on the brand's e-shop. Whether you're in the Paris region, in the provinces or on the other side of the world, you can be sure of personalized, authentic support at key moments in your personal life...
remotely
When you order jewelry from our e-shop, we call you back within a few hours of placing your order (Monday to Friday), to check all the important details with you, and to ensure that everything is perfect in terms of discretion, delivery, timing etc...
We are here to reassure you, to guide you as best we can, and to make your shopping experience as pleasant as if you had come to see us in store.
When you contact us for information, we advise you and answer you with the same pleasure, sending you if necessary photos of the jewellery you have selected to help you in your choice of the ideal piece of jewellery.
To shed light on the questions we are most frequently asked, you will find below our FAQ, full of advice from our team...
Our faq